TERMS OF TRADE

TICKET SALES

Nordhus sells tickets to events through its own website.

Tickets are sent by email after payment and can then be printed or displayed on your phone upon arrival.

Payment

Nordhus accepts online payments with; Dankort, Visa/Dankort, Visa, Mobile Pay Online and Mastercard.

Please note that credit card fees may apply when paying with certain credit cards.

Nordhus uses a secure payment server.

Right of withdrawal and cancellation

There is no right of withdrawal on tickets and we do not refund purchased tickets. It is not possible to move tickets to another date.

If Nordhus cancels an event, the ticket price will be refunded to the buyer. It may take up to a week before the money is paid out.

If you have technical issues with ticket sales, please write tohej@nordhus.dk

Reimbursement

If a refund has been agreed, please send your full name and bank details to hej@nordhus.dk and we will transfer the agreed amount. It may take up to a week before the money is in your account.

FORCE MAJEURE
In extraordinary circumstances beyond the control of the parties, the agreement may be terminated in whole or in part without Nordhus being obliged to pay compensation.

COMPLAINT PROCEDURES

If you want to complain, you can write tohej@nordhus.dk